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Springfield Huddle House among those cited for wage violations
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ATLANTA—The U.S. Department of Labor’s Wage and Hour Division has identified significant violations of the Fair Labor Standards Act and has obtained remedies for them at 28 Huddle House restaurants in Georgia, Missouri and West Virginia.

Corporate franchisor Huddle House Inc. has agreed to facilitate compliance among all its franchisee-operated restaurants as well as to assist the division in promoting industrywide compliance with the FLSA.

In addition, minimum and overtime back wages totaling $60,594 will be paid to 128 employees. Finally, the division assessed $48,317 in civil money penalties for repeat and child labor violations.

The investigation covered the Huddle House restaurant in Springfield, along with those in Adel, Barnesville, Buford (two restaurants), Calhoun, Cedartown, Dallas, Douglas (two restaurants), Dublin, Elberton, Gray, Jeffersonville, Marietta, Milledgeville, Reidsville, Rockmart, Rome, Royston, Sandersville, Summerville, Swainsboro, Sylvania, Toccoa and Waynesboro, West Plains, Mo. and Buckhannon, W.Va.

The division’s investigations were initiated under a multiyear enforcement initiative focused on the restaurant industry in Georgia, where widespread noncompliance with the FLSA’s minimum wage, overtime, record-keeping and child labor provisions had been found, particularly among companies that use a franchise business model. Of the investigated establishments, most of the violations were found at the 25 franchisee-owned Huddle Houses as opposed to three that are corporate-owned. The division included investigation of Huddle Houses in Missouri and West Virginia.

Investigators found that some Huddle House employees did not receive at least the minimum wage because the cash wage paid by the employer plus tips received did not equal minimum wage for all hours worked, and in other cases, employees only received tips and were not paid a cash wage. Additionally, some employees’ pay dropped below the minimum wage because they were required to share tips with non-tipped employees, or because deductions were made for breakage losses, damages and check-cashing fees. Salaried nonexempt employees, such as cooks, were paid a salary that did not equal minimum wage.

Overtime violations involved tipped employees not receiving overtime at the correct rate and salaried nonexempt employees not receiving overtime pay, as well as overtime paid to some employees after 80 hours in a two-week period rather than after 40 hours in a workweek. The child labor violation involved a 15-year-old employee who was allowed to work more hours than permitted by the FLSA, which limits minors to no more than three hours on a school day or 18 hours in a school week.

“This enforcement initiative is aimed at strengthening compliance among restaurants operated as franchises. The division has found many FLSA violations in this highly competitive industry sector resulting from practices, such as requiring employees to work exclusively for tips, paying cash wages that fall below the federal minimum wage, making illegal wage deductions and failing to pay proper overtime compensation to tipped and salaried employees,” said Janet Campbell, director of the Wage and Hour Division’s Atlanta District Office.

To assist its franchise restaurants in complying with federal labor regulations, Huddle House has committed to taking the following measures: requiring franchisees to attend FLSA compliance training, encouraging continued participation in regularly offered training sessions, requiring FLSA posters at all establishments, checking for posters during regular unit evaluations, and creating business incentives that reward compliance behavior among franchisees and managers.  Huddle House also has invited Wage and Hour Division representatives to conduct compliance training sessions at the company’s annual conventions.

“We are pleased that Huddle House is pursuing broader measures to educate its franchisees on FLSA requirements and is assisting the division in promoting a stronger culture of compliance in the restaurant industry. The company’s efforts are commendable and should remind all employers that paying fair wages and complying with the law is good for business,” added Campbell.

The FLSA requires payment of at least the federal minimum wage of $7.25 to covered, nonexempt employees for all hours worked.  It also requires that employees receive time and one-half their regular rates, including commissions, bonuses and incentive pay, for hours worked beyond 40 per week. Additionally, employers must maintain accurate time and payroll records.

An employer of a tipped employee is only required to pay $2.13 an hour in direct wages if that amount plus the tips received equals at least the federal minimum wage of $7.25 an hour. If an employee’s tips combined with the employer’s direct wages do not equal the minimum wage, the employer must make up the difference. Employers may create a tip-pooling or sharing arrangement among employees who customarily and regularly receive tips, but a valid tip pool may not include employees who do not customarily and regularly receive tips, such as dishwashers, cooks, chefs and janitors.

Finally, paycheck deductions for patrons who do not pay for their orders, broken dishes or cash register shortages are illegal if they reduce an employee’s wages below the minimum wage.

For more information about the FLSA, call the Wage and Hour Division’s Atlanta office at 404-893-4600, or its toll-free helpline at 866-4US-WAGE (487-9243).  Information is also available on the Internet at http://www.dol.gov/whd.              

Manna House Expands Thanksgiving Giveaway Amid Rising Need
Rising Grocery Costs in Georgia and Loss of SNAP Benefits Drive Record Local Demand
Manna House
Liz Quarterman, operations manager at Manna House, packs a Thanksgiving 'Box of Hope' for a local family. This year, volunteers helped assemble 1,100 boxes to ensure every household in need can enjoy a holiday meal. (Paul Kasko / Effingham Herald)

RINCON, Ga. — Manna House has expanded its annual Thanksgiving “Boxes of Hope” giveaway to meet growing demand as families face the loss of SNAP benefits during the federal shutdown and continue to struggle with rising grocery prices. 

Many families in Effingham County are struggling more now than they ever have before. Grocery prices in Georgia have risen an estimated 6.57% over the past year.

Distribution hours and location
Distribution is taking place at Manna House, 1210 Patriot Drive in Rincon, and continues Friday and Saturday from 9 a.m. to noon and Monday and Tuesday from 9 a.m. to 1 p.m. and 3 to 6 p.m. The giveaway runs through Nov. 25.

Operations Manager on growing need
Operations Manager Liz Quarterman said the ministry increased its distribution from 800 to 1,100 boxes after seeing an unprecedented spike in local need.

“Three hundred new families have come forward since Nov. 1 seeking assistance,” she said. “Even families with two incomes are struggling to buy groceries and put food on the table. Prices are skyrocketing.”

To meet the surge, Manna House purchased an additional 300 boxes using its own budget at a cost of about $9,000, Quarterman said.

Each "Box of Hope" contains all the essentials for a full Thanksgiving meal, including a frozen turkey, stuffing, mashed potatoes, gravy, green beans, corn, peaches, cranberry sauce, yams, cream of chicken soup, cream of mushroom soup, marshmallow cream, Jell-O, rice, mac and cheese, dried milk, brownie mix, Jiffy mix, and a dozen eggs. Flatware, napkins, and cups are included as well.

Quarterman said the cost of each box would be about $150 at grocery-store prices. Through bulk purchasing from Harvest House, Manna House acquires the food at about 10 cents per pound — roughly $20 per box.

Manna House
Volunteer Laurie Jamison directs traffic at Manna House’s Thanksgiving distribution center. This year’s giveaway drew more than 150 volunteers — the most ever in the organization’s history — helping assemble and distribute 1,100 “Boxes of Hope” to families in need. (Nichole Buchanan / Effingham Herald)

Manna House in Rincon
Manna House in Rincon is a nonprofit ministry that provides food assistance, clothing, and household items to those in need in Effingham County. It operates a food pantry with weekly distributions and a thrift store whose sales help fund the pantry’s operations. The organization also hosts school supply drives and holiday assistance programs like "Boxes of Hope."

“Manna House provides food for over 16,000 households in need each year, and we’ve seen that number rise during the government shutdown,” Quarterman said. “'The Boxes of Hope' are especially meaningful. Every family deserves to enjoy a holiday meal, and thanks to our generous donors and faithful volunteers, we are blessed to share God’s love in this way.”

“If you need food, we are here,” Quarterman said. “If you know someone who needs food, we are here.”

Volunteer turnout sets record
Quarterman said this year’s giveaway sparked the largest volunteer turnout in Manna House history. More than 150 volunteers have helped distribute the boxes.

“It’s amazing,” she said. “So many people are volunteering. This is the best county in the world.”